Announcements, Baggage, Body Scans (Screening), Check-In
It’s always heartening when most older parents want to visit. It’s especially so when we can share our lives with them on our turf if we are far-away-living children. But we all know airline travel has become more difficult. As airport security changes, even the most seasoned old travelers can find themselves flustered. Understandably feelings of insecurity accompanied by rising blood pressure can’t help parents age well.
I’d like to be clever, calling this the ABC’s of happy flying, but chronologically the process goes in reverse–beginning with check-in; ending in announcements, with baggage and body scans (and screening) in the middle. That said, three experiences illustrate some of the problems, accompanied by ideas for damage control. Saturday’s post will conclude illuminating other potential problems.
Part 1 Check-ins, Screening and Baggage Retrieval
Dad flew alone until he was 94; Security measures were fairly new then; but even in those days, my friends always questioned his flying alone. He was mobile, proud (no wheelchairs for him), checked his one little suitcase, and there was always a family member with him until he got to security and later to meet him at the gate upon arrival. Obviously he would be taken care of in flight by well-trained attendants if need be.
The time the conveyor belt or something held up his luggage and necessitated a very long wait after a 5-hour flight was the signal for change: a wheel chair could solve further problems. Why? Because his suitcase was small enough to fit in the overhead and thus, could sit on his lap while he sat in the wheelchair, went through security, and he and his belongings arrived together minus further delay, fatigue, and stress. His pride took a backseat to practicality. The wheelchair ride became Dad’s indulgence at any airport.
Sr. Advisor, R, (now 98 as readers know) also travels alone, although she missed coming back to visit us last year due to her broken hip. We used to accompany her, for her return home, to the point where she went through security, and then watch as long as possible as she moved through the screening process. But I realized I was helpless when they decided she needed to be privately screened 3-4 years ago.
R is very able, well-organized and confident. But she reported she was completely disoriented after the screening–couldn’t figure out which way to her gate, was worried she’d miss her flight, and was scared. Once she collected herself, she asked someone for directions. But the requirement to deviate from her well-known pattern of going through security was a jolt. We were concerned that would be her last flight to see us. (She always says she “doesn’t look for abuse.”)
The solution was arranging for a special pass to accompany her all the way to the gate. (A pass is available for a parent whose minors fly alone or for someone whose elderly person is flying alone. Check with airlines beforehand.) It may come in handier than you think.
Specifically, on another occasion, R’s airplane for the return flight home was going to be delayed 3 hours. We were told to return at a certain time for the flight, which we did–only to find the flight came in early and was boarding. We immediately went to the ticket counter (we already had boarding pass and luggage had been checked), but R–in her early 90’s at the time–didn’t use wheelchairs and we had a long walk to security.
Once we got there, something set off the metal detector and she needed a private screening. Help! While armed with a pass to accompany her to the gate, I could not accompany her into the private screening room. When I told the TSA people of our plight, an empty wheel chair was spotted, I was told to get it, and after the screening we “flew” down the linoleum corridor and R boarded in time. Special pass and wheel chair to the rescue.
Body Scans and Announcements can be two additional headache-producing problems. They are last, but most certainly not least. You’ll understand why in Saturday’s post.
Related: Very interesting, easy-t0-understand article: “How Airport Security Works.” http://science.howstuffworks.com/transport/flight/modern/airport-security3.http